Stock Tracker 4
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Using Stock Tracker 4
Getting Started Guide
Initial Setup
Operator Login
Overview
Adding Items
Selling Items
Managing Contacts

Reference
Client Options
Administration Area
Printing
Using Barcodes
Networking
Backup Instructions
Product Registration

Selling Items

Introduction

Selling items is similar to using a shopping cart on the Internet, items are added to the basket before selling the items (checkout).

The Checkout section contains a list of the items currently in the basket.

Step 1 - Add Item(s) to Basket

Adding Existing Items by Number

The item should now appear in the basket.

Adding Existing Items from the Stock Items section

Another way to add items to the Checkout is from within the Stock Items section. This can be useful when stock is being browsed on the system rather than having a number.

 Tip: Item numbers can also be added directly using the Add Item by Number toolbar button in the Checkout section.

Creating New Items at Time of Sale

This feature is especially useful when selling unlogged items (no number) like bric-a-brac where logging in and labelling every item is not practical.

It is important to understand that these items have no supplier address and are created with an initial status of "Sold" using the item type's defaults (including price and VAT behaviour). Essentially the items are created from a template although their price can be altered in the basket just like any other item.

 Tip: Double click the item in the basket (or highlight and press Edit Selected) to alter specifics such as the price.
Note: If the sale is cancelled the item will be removed the system and the number will never be reused.

Step 2 - Sell Items in the Basket

Now that the basket contains some items they can be sold.

Note: The Register Transaction (without sale) button can be used to take money without raising an invoice. This is intended for cash donations or customer repayments and ignores the contents of the basket.

Step 3 - Create Invoice

Step 4 - Book Delivery

If Arrange Delivery was pressed when saving the invoice a new delivery will be created.

Note: If a future delivery or collection is going to or near the delivery address the software may produce a list of recommendations (just like when adding collection items).

Check that the Date, Time Slot and Van are all correct and press Save.

 Tip: Don't be worried if the prices in the Sale Prices column are zero. This is because the items have not been sold yet.
Note: If a receipt printer is installed the Save & Print Summary button will be visible. This works in the same way as the Save button but also prints a summary of the delivery to the receipt printer to hand to the customer.

Step 5 - Take Payment and Print Invoice and/or Till Receipt

Note: A standard "80x80" till receipt printer is required to print receipts or use a cash drawer.

The "Open Cash Drawer" button will only be displayed if a cash drawer is installed.
 Tip: If no amount (or less than the total due) is entered the outstanding balance will be stored automatically. It will be added on next time they make a purchase. This behaviour and many other payment options can be disabled in the Administration Area.
 Tip: Default print options (default for Print Receipt, Print Invoice(s) and Print Sold Labels) can be set in the Client Options.
Note: By default Palace Stock Tracker will allocate the full amount due using the default payment method. If this option is disabled in the Administration Area the grid will be initially empty.
Note: It is possible to allow the cash drawer to be opened freely from within the Checkout without making a sale. The is set as a permission in Operators and Security in the Administration Area.

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