Palace IT Support

Support is available Monday to Friday 9:00 to 17:00 excluding public holidays. For support outside of these times email support@palaceit.com.
Out of hours support is subject to availablilty.
Support requires an active and working internet connection to the affected machine(s).
Support requires installation of the TeamViewer QuickSupport below (or a TeamViewer ID and password).
Support is limited to issues with Stock Tracker only.
Support is remote only.

Get Support Now
Call 01473 214425 or email support@palaceit.com.

Download Remote Access Support Software

Download the QuickSupport app to begin an arranged remote support session.

Common Fixes

Some customers see a wrong number of sections message during login or are unable to obtain a trail code for Palace Stock Tracker.

These issues are caused by some third party firewall apps. The wrong number of sections message does not affect Stock Tracker in any way. To resolve, add an exception for Stock Tracker to your firewall or contact us for assistance.